Privacy Policy

Apex PROcare uses the Internet to educate users (“you”), about the programs it offers. We also allow families to apply for these programs, and we solicit business from these families. Any information you share online, by phone, or by mail is protected in accordance with Federal and State laws and the policies detailed below.

Apex PROcare is committed to your personal privacy. This policy describes how your information is collected and used. This policy is effective August 1, 2020. In the event Apex PROcare modifies this policy, the new version will be posted here with its new effective date.


By using Apex Social’s website, you acknowledge and agree to our Privacy Policy below as well as our Terms of Use.

Information Collected

We collect personal, employment and legal information (collectively “information”) for several purposes:

a) to comply with federal visa and exchange visitor laws and procedures, specifically Federal Law 22 CFR 62;

b) to ensure a comfortable, safe, and legal match between our Care Professionals and Host Families; and

c) to monitor and assess our own marketing effectiveness. All information is retained for at least three years, but not more than five years. Original documents submitted cannot be returned.

We collect information through various means including email, fax, telephone, and mail. We also engage third parties such as law enforcement agencies, employers, and credit reporting agencies to verify and expand information. Among the types of information we collect are:

a) Detailed information about prospective Care Professionals, including but not limited to full name and legal status information; address; email address; telephone number; academic history; disciplinary records, including law enforcement records; employment history.

b) Results of psychometric testing on prospective Care Professionals.

c) Results of prospective Care Professionals’ English proficiency as assessed by our representative.

d) Emergency contact information for prospective Care Professionals including full name, address, email address, and telephone numbers.

e) Information about prospective Care Professionals, solicited and collected from personal and employment references.

g) Copies of all information and documents supplied by applicants, including but not limited to academic records such as diplomas and transcripts.

Cookies, Web beacons, and other internet tracking applications

When you visit, our server automatically collects certain general, non-personal information. This helps us measure use of our site’s content, diagnose problems with our server, and effectively administer our website.

Our web server does not collect information that identifies individuals. It recognizes only your IP address, manufacturer of your browser, time of access, which files you request and view, and referring URL. Unless and until you volunteer personal information to us directly via our online contact form, email, fax, phone, or postal mail, we do not track or otherwise monitor individuals who use our site. We also do not track your use of other websites.

Electronic and physical record security

Information that is collected electronically from users via (i.e., that is submitted in our email contact form) is transmitted to Apex Social’s database. This database is password-protected, and it is only accessible to employees who are fully trained in its proper use.

Paper records, including those received by mail and fax, and email exchanges are accessible only to Apex Social’s employees and representatives.


Unless submitted directly by mail or telephone, Apex Social does not keep your credit card information on record.

Sharing of information

In some specific and limited circumstances, Apex Social will release information to a third party. These include:

a) Responding to a lawfully issued subpoena or judicial order. We may also voluntarily disclose such information to authorities if we reasonably believe the release will be necessary to comply with law.

b) Releasing information to third-party credit card agencies, who will use your name and billing address to accept credit card payments on our behalf.

c) Releasing non-personally identifiable information to third party consultants who monitor and assess our marketing efforts.

Marketing practices and privacy

We respect the Children’s Online Privacy Protection Act. We do not knowingly market to or solicit information from children under 13. Marketing is targeted to adult program applicants. We do collect information about a Host Family’s children; however, this information is used for the purpose of making an appropriate Host Family/Caregiver match. It is never used to market to children.

Eighteen (18) years is the minimum age to participate in our programs as a Care Professional.

Marketing Opt-Out

When you give us your information, we may respond via phone, email, or postal mail in order to give you more information on programs that interest you. Occasionally, we buy lists of names and contact information, or we assemble contact lists by compiling public information including that which is posted on the Internet. We may use these lists in our marketing and contact efforts.

If you are on such a list and would like to opt out, please inform us of your decision by emailing a message to or mailing a letter to Apex Social.

555 N. El Camino Real Suite A-435
San Clemente, CA 92672, USA


We sometimes include links to outside websites to provide you with additional information about related agencies, laws, and services. We are not responsible for the privacy or security of any third-party site. We do not make any claims about the accuracy, completeness, or suitability of any other site’s information. If you are prompted to provide user information to another site, we encourage you to read that site’s Terms of Use and Privacy Policy before continuing. Apex Social does not use adware, malicious or intrusive programming, or “pop-ups.” If evidence of such programming occurs while you are visiting our site, scan your computer for problems. If the problem only occurs during your use of, please contact us at to report the issue so that we may correct any problems that may have been caused by an unauthorized outside programmer.


To make corrections or additions to your information on record, or if you have any questions about our Privacy Policy, please contact us:

Apex Social
555 N. El Camino Real Suite A-435
San Clemente, CA 92672, USA